Privacy Policy

Who We Are

Gene Potts Memorial is a nonprofit organization raising money for adult chemo patients and their caregivers in order to ensure comfort during their most difficult moments. This policy explains how we collect, use, and protect information through our website, forms, event registrations, store checkout experiences, and related communication systems.

Privacy Requests and Contact

Privacy questions or requests may be sent through our contact form at /contact-gpm/. You may also contact us by mail at 716 Bayou Crest Circle, Dickinson, TX 77539.

What We Collect

We may collect information you provide directly, including your name, email address, phone number, mailing address, donation details, event registration details, sponsorship information, order information, messages, and any other information submitted through our website or related forms.

We may also collect basic technical information such as browser type, device information, pages visited, referral source, approximate location, cookies, and analytics data used to operate and improve the website.

How We Use Information

We use information to respond to inquiries, process donations and purchases, manage event registrations, coordinate sponsorships, send receipts and updates, maintain records, improve our website, comply with legal obligations, and support the Gene Potts Memorial mission.

Payments

Payments, donations, ticket sales, registrations, and store transactions may be handled by third-party checkout or payment providers. Gene Potts Memorial does not intentionally store full credit card numbers on our website. Payment processors may collect and process payment details according to their own privacy and security practices.

CRM and Communications

Gene Potts Memorial uses HighLevel and related systems for forms, CRM, ecommerce, cart, checkout, automations, email, and text communications. Information submitted through forms or checkout may be stored and processed in those systems so we can respond, send confirmations, and manage supporter relationships.

Cookies

Our website and connected services may use cookies, pixels, embedded content, analytics tools, and similar technologies to remember preferences, support checkout or forms, understand site performance, and improve communications. You can adjust cookie controls through your browser settings, though some site features may not work as intended.

Who We Share Data With

We may share information with service providers that help us operate the website, process payments, manage CRM records, send communications, host forms, analyze traffic, fulfill orders, administer events, or comply with legal obligations. We do not sell supporter personal information.

Retention

We keep information for as long as reasonably necessary for nonprofit records, donor stewardship, tax and accounting obligations, event management, dispute resolution, legal compliance, and the purposes described in this policy.

Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or request limits on certain uses of your personal information. We will review and respond to privacy requests as required by applicable law.

Children's Privacy and Event Photos/Video

The website is not intended to collect personal information from children without appropriate parent or guardian involvement. Gene Potts Memorial events may include photography or video for nonprofit, promotional, archival, and community storytelling purposes. If you have concerns about a specific image or recording, please contact us.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, network, or electronic storage system can be guaranteed completely secure.

SMS Communications

If you provide your mobile number and opt in to text messages, Gene Potts Memorial may send messages related to donations, events, registrations, orders, reminders, volunteer coordination, and nonprofit updates. Message and data rates may apply. Message frequency may vary. You may opt out by replying STOP and request help by replying HELP.

Mobile Information Sharing

Mobile opt-in information and consent for SMS communications will not be shared with third parties for their own marketing purposes. We may share mobile information with service providers who help deliver messages and operate our communication systems.

Changes

We may update this Privacy Policy from time to time. The Last Updated date reflects the current version. Continued use of the website after updates means you accept the revised policy.